Comprehensive Coaching
You know that improving your practice is more than a “tweak” and there is a desire for a more significant working relationship.
A coaching relationship is collaborative and when you are ready, I'm here to help. Comprehensive coaching starts with a Practice Analysis and Annual Plan. After my "diagnosis", I develop a training curriculum to best meet your needs. The plan is based on what you want to accomplish in a coaching relationship, along with recommendations from my findings. This approach may require a 3-, 6-, 12- or 15-month working relationship combining telephone, Skype and on-site visits. My fee and the time I expect we will work together will be discussed after the curriculum is developed. How we proceed will always be up to you.
Here are some of the areas we may be working on in Comprehensive Coaching:
I'm looking forward to chatting with you about making something significant happen in your practice!
A coaching relationship is collaborative and when you are ready, I'm here to help. Comprehensive coaching starts with a Practice Analysis and Annual Plan. After my "diagnosis", I develop a training curriculum to best meet your needs. The plan is based on what you want to accomplish in a coaching relationship, along with recommendations from my findings. This approach may require a 3-, 6-, 12- or 15-month working relationship combining telephone, Skype and on-site visits. My fee and the time I expect we will work together will be discussed after the curriculum is developed. How we proceed will always be up to you.
Here are some of the areas we may be working on in Comprehensive Coaching:
- Systems: You are ready for results, consistency and happy patients who enjoy your service. After analysis of your current systems, such as payment protocols, appointment scheduling, recare, the new patient exam, verbal skills and staff meetings, I provide training and resources allowing you to improve systems for optimal efficiency and patient service. When your systems work, your patients are the ultimate beneficiaries--and they will thank you for it!
- Leadership: You are ready for training and coaching to be a better boss. You want to see your productivity and team go to the next level yet you know you have struggled in this area. Learning how to develop a team who will share in and help move your vision forward, is one of the most important functions you have as a practice leader. Yes, you can do this. The best practices I coach work collaboratively and enthusiastically together. Develop your “A” game and learn how to bring out the best in your team.
- Communication Skills: You know there is a better way to say things—but just don’t know how to train your staff. Whether it’s how to effectively work with patients who attempt to cancel an appointment, how a patient is “handed-off” from the back office to the front desk team, ensure that patients “feel the love”, or simply how to respectfully talk to each other, communication skill development is key—and what most doctors say they want for themselves and their team members.
- Preparation for a Transition: You are ready to prepare for a transition such as bringing in an associate, preparing for a sale, or merging your practice with another. The form a practice transition can take is as varied as the potential players involved. I’ll work with you to find the best plan and solution and to see you reach your transition goals. Successful transitions require a team of experts and I’m associated with some of the best in the industry to assist with valuations, agreements and contracts.
I'm looking forward to chatting with you about making something significant happen in your practice!
