Client Testimonials

James & Cristy McDowell, San Rafael, CA
Debbie was lecturing at a CDA conference several years ago, and we were struck by her down to earth approach and her willingness to see every office individually.  She did not push a cookie cutter approach that many of the larger Dental Consultation Groups encourage.  
We began our consulting relationship by doing a numbers analysis of overhead and profitability. Debbie quickly taught us new ways to track our income & expenses, while also setting realistic goals for the year to come.  Within a year, we were more productive and profitable and our pace was more manageable and less hectic.
Over the past 4 years, Debbie has worked with our staff to instill systems that really do make us work "smarter, not harder."  The organization and professionalism of her approach has allowed our office to show tremendous growth, allowing us to build out a new facility and bringing on an associate to enhance the quality of our practice.

A. Garrett Gouldin, DDS, MS,  Periodontist, Falls Church, VA

Deciding to work with a dental consultant is a big decision, and picking the right consultant can be a daunting task!  I am eternally grateful to my dental colleagues who recommended Debbie Castagna to me back in 1997.  I still work with Debbie today, and she never ceases to amaze me with her boundless energy and her gentle, effective way of communicating to dentists and staff the critical information we need to know to improve our practice systems and our profitability.  If you are even thinking of hiring a consultant, you must talk to this woman.

 Dr. Karoline Asbell, DDS
Boca Raton, FL

I first met Debbie when I was an Associate looking to buy a new practice. She offered her valuable time to review a number of practices I was considering and made her recommendation. I ended up buying that practice, and hiring Debbie as my consultant, which was one of the best business decisions I have ever made. She has taught me how to understand my numbers and how to be a better leader, among many other things. She has made a significant impact on my practice and my profitability, and I value her immensely as a coach, a consultant and a friend.

Dr. Julie Tran
Alexandria, VA​

An extraordinary coach is one that brings you to the next level and helps you attain goals and implement systems that at one point, felt impossible.  Debbie has been my one and only extraordinary dental coach—and what I learn spills over into my life outside my practice.  I was honored to have her guidance when I was an associate.  When I purchased my own practice, her systems provide a strong foundation for practice success.  Having her as a coach has taken my team and practice to the top of the mountain.  Read more.

Dr. Rita Lanphier
San Rafael, CA

​I was introduced to Debbie when I bought my practice 4 years ago. My dental society's executive director referred me to her when I found myself in the midst of a very sensitive HR issue. I called Debbie and she assisted me over the phone - on the spot. After the call she faxed an article that supported her advice within 5 minutes of speaking with her. Following her suggestions the "crisis" was resolved in days. I circled back to her a year later as I encountered more challenging issues: getting a grip on my budget, addressing staff dynamics and implementing new protocols. I was unsure of how much I would "sign up for" but after meeting her she helped me to prioritize - we decided to focus on the annual budget planning. Read more 

Dr. Ana Arango
Alexandria, VA

I approached Debbie because I acquired a practice and never had a professional transition from the owner. For that reason I had a lot of budget and planning issues with my dental office.

Debbie helped me by listening and analyzing  my situation and based on that, she gave me a very professional diagnosis and the alternatives I had to rescue my practice!

The most valuable tool she gave me was the year planning. It was awesome for the first time since I had my dental practice, to know what was my exact overhead and to have a goal that makes sense considering a break even number and how to make it profitable. Read more

Dr. Joel Casler
​Lubbock, TX

​I was introduced to Debbie by a colleague I admire and respect at a time when I wanted to get a better handle on my practice management skills.  My goal was to reduce stress and run the practice rather than let it run me, and Debbie has been invaluable in helping me meet and exceed that goal.  She has taught us skills to manage and monitor the practice and gauge what is running smoothly...and what to do about areas that aren't.   This has allowed us all to focus our energies and help us meet our ultimate goal: exceptional patient care.  Her upbeat, positive energy has proven contagious with the staff and her helpful nudges to keep me on task are greatly appreciated.  Thanks Debbie!!
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